Process of Decision making-inevitable for Managers

Whatever a manager does, it involves decision making.He doesn't even know that he is making so many decisions in his routine.
But the approach towards the decision making in a 'problem solving' situation should be towards finding out the question rather the answer.If we know the question then its easy to find the answers for that and choose between the alternatives.Because most of the decision making involves making use of available resources and make a best choice.
According to Peter F drucker,
Taking managerial decisions are Strategic and should concentrate on finding the "right question" and should follow these steps:

1. DEFINE THE PROBLEM:

Find out the 'critical factor' that is affecting the situation.Find out the real problem

     2. ANALYZE THE PROBLEM
Finding out the right question
     3.DEVELOPING THE ALTERNATIVE SOLUTIONS
     4.FINDING OUT THE BEST SOLUTION
     5.MAKING THE DECISION
Decisions are to be taken carefully by using effective tools of research to find out the "question" the right problem and finding out the FACTS and FIGURES.
Every decision should be backed up by the facts and numbers and decision be a logical and has a perfect reason behind it.